Laurel P.
Patient Services and Patient Access Leader | Market Access and Data Driven Analytical Results | Passionate and Results-Driven Reimbursement Expert
- Role
- Director of Patient Services at Herspiegel
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
About Laurel P.
I\'ve spent the last 14 years building the infrastructure that gets patients to therapy…
Experience
Director of Patient Services
Sep 2023 — Present
At Herspiegel, I partner with biopharma teams to build smart, strategic patient experiences that actually make a difference. I lead engagements from insight to execution—connecting the dots across research, competitive intel, and patient journeys to design support programs that are thoughtful, effective, and built to scale. I’ve worked across a range of disease states, including rare disease, oncology, immunology, neurology, and cell & gene therapy—each with its own set of challenges and opportunities. I manage complex initiatives with a focus on getting the details right—KPIs, vendor coordination, cross-functional alignment—while keeping the bigger picture in view. I’m especially passionate about making patient services more modern, digital, and meaningful. Bonus: I love mentoring teams and bringing a little structure to the chaos.
Education
Bellarmine University
Bachelor of Arts (B.A.), Digital Arts Minors in Communication and Art History
2009 — 2013
Bellarmine University
Master of Business Administration - MBA
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