Laurel Lancaster

Fraud Customer Protection Analyst at Fidelity Investments

Role: Fraud Customer Protection Analyst at Fidelity Investments
Location: Durham, NC, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Fraud Customer Protection Analyst
Fidelity Investments
Dec 2024 — Present
Analysing daily PI Asset Recovery alerts to identify potential fraudulent activity resulting in account deficits-Assisting in PI Asset Recovery collection processes for outstanding client debts referred to contracted collection agencies-Developing skills through structured cross-training to aide in Check Forgery daily operations and procedures.

Education

Queenswood School
High School Diploma
2013 — 2020
Villanova University
Bachelor of Arts - BA, Political Science and Global Health

Contact information

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Work email
•••••@fidelity.com
Personal email
•••••@•••••.com
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Current company

Fidelity Investments

Financial Services · 85K employees · Founded 1946 · Boston, Massachusetts, United States

Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms

fidelity.com

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Experience

Fraud Customer Protection Analyst

Education

Queenswood School

Villanova University

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