Laure B.
Customer Success @Datadog
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WORK HISTORY
Customer Success @Datadog
Dublin, IE
Datadog is an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform • Identification and qualification of opportunities to expand customers existing Datadog footprint • Troubleshooting on issues to ensure a positive customer experience and continued product adoption • Proactive work with customers to find expansion opportunities and increase loyalty and retention • Collaboration cross-functionally with internal Datadog teams (support, product, finance, and legal) • Ensuring our clients are leveraging our technical solutions effectively
EDUCATION
Universite de Lorraine
Master's degree, European and International Studies, Mention Bien
Institution De la Salle Metz
Brevet de Technicien Supérieur, Assistant de Manager
Universite de Lorraine
Licence, European and International Studies, Mention Bien
Göteborgs universitet
Licence
ABOUT LAURE B.
With over four years of experience as a Customer Success Manager in the tech industry, I excel at delivering exceptional client experiences by assisting them in the development of robust strategic projects.
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