Laura Amour

WORK HISTORY

EDUCATION

SKILLS

ABOUT LAURA AMOUR

I\'m a Senior Technical Project and Program Manager with 8+ years of experience leading complex digital platforms, SaaS implementations, and enterprise delivery programs across agency, product, and client services environments.I specialize in bringing structure, clarity, and predictable execution to fast-moving, ambiguous programs. I am known for staying calm under pressure, exercising strong judgment when balancing Agile and hybrid delivery approaches, and helping teams navigate complexity without losing momentum. I enjoy building durable processes that support high-quality delivery while allowing teams to work effectively and sustainably.My background includes end-to-end ownership of large-scale web and platform programs, including AEM-based enterprise websites exceeding 500 pages, booking and commerce integrations, and multi-workstream release management. I work closely with engineering, UX, design, content, marketing, and product teams to manage dependencies, control scope, and deliver coordinated releases. I\'m particularly strong in Jira and Confluence, where I design workflows, reporting, and governance that give leaders real visibility into progress, risk, and delivery health.I bring a unique advantage through my foundation in integrated marketing communications and digital strategy. This allows me to bridge technical execution with business and client objectives, ensuring programs stay aligned to brand, customer experience, and go-to-market goals. I\'m trusted to manage executive stakeholders, lead difficult client conversations, and stabilize delivery in high-stakes environments.I\'m frequently described as organized, dependable, and supportive, with a reputation for bringing order to chaos and helping teams do their best work. I\'m well suited for Senior Project Manager, Program Manager, and PMO Lead roles where delivery rigor, stakeholder trust, and strong execution judgment are critical.