Laura R.
Head of Strategic Operations @lastminute.com
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WORK HISTORY
Head of Strategic Operations @lastminute.com
Leading a team of managers and specialists, and reporting into lastminute.com Director, in my role I am responsible for the operational performance management of Packages\' funnel, with the aim of maximising conversion rate across channels and markets.Focusing on in-depth funnel analysis, a/b testing, features analysis and closely collaborating with product team on planning and deliveries. My team scope also includes project-managing the launch of new markets, and supervising regulatory and compliance for packaging in close collaboration with legal and finance teams. We also cover the account management of white label and META partners.
EDUCATION
Università degli Studi di Milano
Master's degree - Languages
SKILLS
ABOUT LAURA R.
Senior manager with excellent organisational and communication skills. A conscious, highly motivated and hard working Executive, able to prioritise and to meet deadlines thus increasing loyalty and retention ratios. A strong team player who is also self-motivated and able to work unsupervised on complex issues. A bright yet confident and ambitious professional with sound experience in the Online Travel Industry, exploited to manage and to improve relationships with multiple partners.
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