Laura Rico
Master’s in Education Candidate | Certified Executive Coach | Customer Success & Sales Champion | PM Advocate
- Role
- Customer Success Manager, Namer (Linkedin Supplier) at Linkedin
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Laura Rico
I design development experiences that help people strengthen capabilities, gain clarity…
Experience
Customer Success Manager, Namer (Linkedin Supplier)
Sep 2024 — Present
As a Customer Success Manager at LinkedIn, I’ve had the opportunity to support organizations across multiple sectors—starting with nonprofit (Learning Solutions), then healthcare (Hiring Solutions), and currently government (Learning Solutions).This cross-portfolio experience has given me a deep understanding of how talent development and talent acquisition intersect to strengthen organizational performance. I focus on strategic enablement, providing data-driven insights and practical guidance to help teams build skills, attract talent, and drive measurable impact. Through proactive engagement and a commitment to lifelong learning, I help organizations cultivate growth-oriented cultures that achieve lasting results.
Education
International Advertising Association
Diploma in Marketing Communications, Marketing/Marketing Management, General
FAAP - Fundação Armando Alvares Penteado
10º Semestre, Publicidade e Propaganda
2011 — 2011
Universidad del Valle de México
Certified Professional Coach, Desarrollo de recursos humanos
ICC Colombia International Chamber of Commerce
Registered Trainer on Incoterms®2020, International Business, Trade, and Tax Law
Kellogg Executive Education
Professional Certificate in Product Management, Computer/Information Technology Administration and Management
Universidad Externado de Colombia
Especialista en Gerencia con énfasis en logística y comercio internacional, Business Administration and Management, General
Pragmatic Works - Microsoft Partner
Certificate Power Automate , Information Technology Project Management
Universidade de Brasília
Publicidade e Propaganda, Marketing
2007 — 2007
Politecnico Grancolombiano
Profesional en Marketing y Publicidad, Business, Management, Marketing, and Related Support Services
2006 — 2011
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