Laura Olac
Product Team Lead @Transport Canada - Transports Canada
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WORK HISTORY
Product Team Lead @Transport Canada - Transports Canada
Ottawa, ON, CA
As a team lead and user experience design strategist, I provide support and guidance to the members of the team, help with requirements gathering, facilitate technical consultations with stakeholders, and create opportunities to employ user-centered design practices.
EDUCATION
Canadian Management Centre
Diploma, How to Communicate with Diplomacy, Tact and Credibility
Carleton University
MArch, Design and Technology
"Ion Mincu" University of Architecture and Urban Planning
BArch, Architecture and Urban Planning
SKILLS
ABOUT LAURA OLAC
Senior User Experience Design Leader with 20 years of experience in various functions of the user experience design profession. I owned the end-to-end user experience of cloud-based, desktop, mobile and web-based applications.I am a big advocate of the user-centered design process and lean UX. I have experience working in Agile environments as a product owner, project lead, mentoring of new employees, working individually as well as part of a team. I am a certified scrum master.I believe that the quality of any product or service starts with understanding the user needs and designing simple and elegant solutions. I have experience owning and executing user research from the planning phase to the summary and user research finding presentation, including persona and journey map creation.In my day to day work, I often act as a liaison between the design, development, product management, marketing, creative services, and business teams involved in the project. I have also coordinated contractors and teams located in different time zones.I have a good eye for detail as well as a strong skill of keeping the big picture in mind while working on a small part of a product. I believe in peer review and collaboration, I am fascinated by technology and always open to experimentation.
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