Laura Bowman

About Laura Bowman

A dedicated and exceptional Chief of Staff and results-driven professional with extensive expertise in Waterfall, Agile, and SAFe SDLC methodologies, production scheduling and management, core software enhancements and maintenance, root cause analysis, in-depth data analysis, deliverable management, software development, and quality assurance life cycles. Highly motivated and technologically adept leader with strong written and verbal communication skills, recognized for successfully managing multiple priorities and delivering high-quality results under pressure. As Chief of Staff within a technology organization, I serve as a strategic partner to executive leadership, driving alignment across technical and business teams to ensure the successful execution of organizational priorities. I play a key role in translating high-level vision into actionable plans, facilitating cross-functional collaboration, and removing obstacles to accelerate project delivery. My responsibilities include overseeing critical initiatives, optimizing operational processes, and ensuring that resources are effectively allocated to support innovation and growth. Consistently approaching challenges with a positive, solutions-oriented mindset, I actively seek innovative opportunities for improvement—including leveraging artificial intelligence to drive efficiency and enhance outcomes. I demonstrate exceptional analytical and problem-solving abilities, driving process enhancements and optimizing team performance. My strong understanding of AI tools and technologies enables me to streamline workflows and support data-driven decision-making. I leverage outstanding communication skills to foster collaboration, boost team morale, and maximize resources. I build strong, lasting relationships across all levels of the organization, consistently upholding integrity and fairness. As Chief of Staff, I am committed to delivering impactful solutions that contribute to organizational success, ensuring that technology and business strategies are seamlessly integrated to achieve long-term goals.

Experience

1. Senior Manager, Program Management

   NetSuite

   Jan 2013 — Present · Durham, NC, US

   Manage day-to-day operations of Bronto Project and Program Managers in the Product Software Organization, including managerial oversight for Scrum Masters.Maintain Service Level Agreement compliance and low turn time resolution for customer reported issues. Sponsorship and coaching for SAFe process development lifecycle.Responsible for tracking and coordinating all iterations of software development from requirements analysis and definition through release and deployment; mitigating risks; removing blockers for multiple teams.Coordinate all Scrum ceremonies for multiple teams, including daily scrums, sprint reviews, retrospectives, grooming and sprint planning. Responsible for cross-team collaboration and synchronicity by working closely with Product Management to clarify requirements, define user stories, and maintain product backlog and roadmap, Quality Assurance to refine test cases and set timelines, Sales and Account Management to organize training and demos, Marketing to ensure delivery on Launch Plan activities, Support to develop training plans and ease of transition post release, and Data, System and Network Engineering teams to coordinate equipment purchasing and deployment strategies.

Education

• Elon University

  BA

  1996 — 2000

Skills

• Analysis
• Disaster Recovery
• Program Management
• Saas
• Crm
• Integration
• Databases
• Management
• Leadership
• Sdlc
• Cat Herding
• Agile Methodologies
• Strategy
• Cross-Functional Team Leadership
• Project Management
• Process Improvement
• Scrum
• Product Management
• Software Development
• Software Project Management
• Software Documentation
• Sql