Laura Martin
Business Administration | Customer Success | Customer Relationship Management | Social Media Engagement
- Role
- Business Director at Canary Careers
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Business Director
Apr 2023 — Present · Austin, TX, US
As the Business Director, I oversee a variety of areas within our operations, managing both day-to-day tasks and long-term strategies. My role includes nurturing relationships with clients from across the globe and leading ad-hoc projects to ensure organizational success. Additionally, I regularly share valuable insights with the Managing Director, empowering him to make informed, insight-driven decisions.• Played critical role in driving +50% revenue growth over 15 months by expanding brand reach, forging solid relationships with influential executives, and delivering best-in-class service which led to securing continuous pipeline of referrals.• Currently spearheading project to update and overhaul company website which has entailed sourcing freelancers, liaising with vendors, reviewing content, and identifying process improvements opportunities that will drive automation and deliver cost savings.• Enhanced overall operations and service delivery by identifying, interviewing, and hiring new team members.
Education
Miami University
Bachelor of Science, Health Education, Family Studies
2003 — 2007
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