Laura Oswald

About Laura Oswald

With nearly 30 years’ experience in training design and development, as well as corporate and broadcast communications, Laura has served a valuable role at St. Charles Consulting. Laura takes great pride in being one of the original partners at St. Charles, and over the last 15 years has worked with her colleagues and consultants to build, sustain and grow a thriving management consulting business. During her career, she’s help to take the firm from a greenfield, start-up organization, to one that is nationally recognized and respected in the industry. Under her direction, she has led client teams in delivering large scale learning programs, and communication initiatives in professional services, retail, data & analytics, banking, healthcare, manufacturing, trade associations, and food service. At St. Charles, Laura has directed dozens of strategic initiatives for her clients, including: the design and deployment of a comprehensive learning curriculum and on-boarding program for an innovative retail and entertainment start-up venture; managed the development and implementation of a company competency model; built and executed stakeholder communications and all learning interventions for the implementation of an organization’s US learning management system; conducted a national assessment of training groups across a healthcare management group; directed the design and development of a core values training curriculum; and oversaw the roll out of a customer service methodology to over new employees in the retail sector. Prior to starting her career with St. Charles Consulting, Laura held a senior management position in Arthur Andersen’s worldwide learning organization.

Experience

1. Partner

   St. Charles Consulting Group

   Oct 2002 — Present · Chicago, IL, US

   As one of the original partners with St. Charles Consulting Group, Laura has spent the last 10 years advising global organizations in professional services, management consulting, retail, and manufacturing industries. Her expertise includes training design and development, organizational development, team effectiveness, change, corporate communications, and large-scale project management.

Education

• Elmhurst College

  B.A., Business/Corporate Communications

• Lewis University

  Master of Arts - MA, Organizational Leadership