Laura Kass

About Laura Kass

l•••@comcast.netInnovative information technology leader with strong leadership skills and extensive management experience across multiple industries, who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Effectively gathers, refines and documents project requirements. Builds, manages and retains high performance teams by fostering a creative and innovative environment while developing and motivating skilled professionals. Demonstrates a willingness and an aptitude to learn even complex concepts. Effectively monitors project performance and implements changes as necessary to ensure the project remains within schedule, scope, and quality objectives. Establishes metrics, procedures, objectives, and methods to assess project progress while utilizing established standards and quality objectives.Key Accomplishments: Researched, identified and resolved over 20 scenarios which potentially caused inventory discrepancies between the WMS and ERP system resulting in an 80% improvement in inventory accuracy between systems. Drove development and implementation of a planogram generator to automatically create similar versions of planograms to multiple stores or store types thereby decreasing manual workload for store planners by approximately 15%. Led the effort to design, develop and implement an in-house Refund Database to capture customer returns and reduce refund fraud. Guided collaboration across multiple teams to successfully migrate servers from a flood-prone corporate headquarters to a separate disaster recovery site to ensure key systems remained accessible 24/7. Resolved more than 50 identified issues or minor enhancements to the production ERP system resulting in optimized business processing and improved data accuracy.Areas of Expertise: Project Management(PMP)| Scrum(CSM)| MS Project | MS Office Suite | Agile | Waterfall | Communication | Risk Management | Project Planning | Conflict Resolution

Experience

1. Project Manager

   TEKsystems

   May 2024 — Present

Education

• Boston College

  BA, Psychology/English

Skills

• Inventory Management
• IT Strategy
• Analytics
• Project Planning
• Supply Chain
• Troubleshooting
• Operations Management
• Security
• Analysis
• Data Warehousing
• Customer Service
• Pos
• Income Statement
• Information Technology
• Retail
• Databases
• Integration
• Sql
• Visio
• Program Management
• Microsoft Sql Server
• Cross-Functional Team Leadership
• E-Commerce
• IT Management
• Crm
• Itil
• Change Management
• Software Documentation
• Sdlc
• Requirements Analysis
• Team Leadership
• Vendor Management
• Budgets
• Sharepoint
• Microsoft Office
• Sales
• Project Management
• Business Intelligence
• Management
• Team Building