Laura Turner
Senior Client Success Professional | Enthusiastic Customer Champion, Data-Driven Process Improvement Leader, Exceptional Communicator
- Role
- Patient Experience Manager - Ambulatory at UAB Medicine
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Laura Turner
I am a client success professional with 14+ years of experience in healthcare/health…
Experience
Patient Experience Manager - Ambulatory
Jun 2025 — Present
Education
University of Alabama at Birmingham
MPH, epidemiology, international health
2004 — 2006
University of Alabama at Birmingham
MSHA, healthcare administration
2010 — 2012
University of Alabama at Birmingham
MSCLS, Clinical laboratory science
2000 — 2002
Auburn University
BS, microbiology
1994 — 1998
Skills
- Lean Six Sigma
- Healthcare Management
- Software Implementation Management
- Enterprise Account Management
- Hospitals
- Microsoft Office
- Sales
- Customer Relations
- Hl7
- Quality Improvement
- Quality
- Infection Control
- Management
- Team Building
- Software as a Service (Saas)
- Healthcare
- Business Intelligence
- Healthcare Information Technology
- Electronic Medical Record (Emr)
- Performance Dashboards
- Public Speaking
- Account Management
- Change Management
- Informatics
- Medical Devices
- Clinical Research
- Ehr
- Data Analysis
- Consensus Building
- Project Management
- Spss
- Customer Service
- Presentation Development
- Microbiology
- Healthcare Information Technology (Hit)
- Performance Metrics
- Leadership
- Medicine
- Cross-Functional Team Leadership
- Olap
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