Laura J. C.

Internal Communications Strategist | Driving Employee Engagement

Role
Benefits Communications Manager at State of Arizona
Location
Phoenix, AZ, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Laura J. C.

My sweet spot is translating complex ideas into engaging information employees can act on…

Experience

  1. Benefits Communications Manager

    State of Arizona

    Jul 2017 — Present · Phoenix, AZ, US

    Agency: Arizona Department of Administration, Human Resources Division- Developing strategic benefits communication plans for state employees to support department, division, and governor\'s office goals- Managing and developing content for multiple employee benefits websites- Leading cross-functional teams on communication projects from inception through implementation- Lead overhaul of Open Enrollment communications materials by addressing stakeholder pain points to update and standardize a suite of 50 documents resulting in an improved customer experience, reduced call volumes, streamlined data entry, and a 27 percent savings in printing and postage costs. Received Employee of the Quarter Award for this project- Designed and built two employee benefits websites in six months with clearly-defined channels for current employees, retirees, and HR staff- Launched monthly employee benefits e-newsletter, the only publication permitted to be sent statewide to every employee due to consistent, high-quality content.

Education

  • Rio Salado College

    Certificate, eLearning Design

    2019

  • Rockford University

    Bachelor’s Degree, English

  • University of Arizona

    Master’s Degree, Journalism

Skills

  • Sharepoint
  • Brochures
  • Blogging
  • Strategy
  • Research
  • Marketing
  • Copy Editing
  • Employee Surveys
  • Content Management
  • Web Content Writing
  • Problem Solving
  • Presentation Development
  • Public Relations
  • Internal Communications
  • Intranet Strategy
  • Media Relations
  • Newsletters
  • Advertising
  • Magazines
  • Management
  • Ap Style
  • Leadership
  • Editorial
  • Communications Strategy
  • Project Management
  • Event Planning
  • Corporate Communications
  • Copywriting
  • Journalism
  • Public Speaking
  • Writing
  • Publications
  • Editing
  • Organizing Meetings
  • Communication Training
  • Press Releases
  • Strategic Communications
  • Intranet
  • Team Leadership
  • Marketing Communications

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Laura J. C. — Benefits Communications Manager at State of Arizona in Phoenix, AZ, US | Unifers