Laura Ingersoll
Senior Manager, Program Management Operations @Lumen Technologies
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WORK HISTORY
Senior Manager, Program Management Operations @Lumen Technologies
In this role, I lead a talented team of program managers driving complex, high-impact marketing initiatives that align with business priorities. I’m passionate about fostering clarity, collaboration, and continuous improvement while helping to shape best practices across our Unified PMO Council. I look forward to continuing to deliver strategic value and support Lumen’s mission to connect the world and ignite business growth.
EDUCATION
Hamline University
Bachelor of Arts, Social Studies, History
ABOUT LAURA INGERSOLL
I’m a results-driven communicator and program management leader with 20+ years across marketing, communications, and fundraising. After intentionally stepping back from senior leadership to go deep on execution, I found my home in program management. Now, as Senior Manager, Program Management Operations (PMO) at Lumen, I lead a team delivering complex, cross-functional marketing programs—clarifying strategy, driving alignment, and upleveling performance.I’m a systems thinker who thrives on honest communication, strong process, and building structure from ambiguity. I enjoy coaching talent, connecting dependencies, surfacing risks, and working to keep leadership visibility sharp.
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