Laura Hotop
Principal Technical Program Manager @Restaurant365
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WORK HISTORY
Principal Technical Program Manager @Restaurant365
EDUCATION
East Carolina University
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
ABOUT LAURA HOTOP
Seasoned technical leader with experience in several roles in Agile software development, Technical Program Management, and Organizational Transformation. History of successfully leading and managing individuals, teams, programs, and Agile transformations in both large and small organizations with teams that are cross functional, globally diverse, and in complex environments. Early adopter of GenAI to transform our delivery processes and best practices. Background in leadership, management, coaching, technical program management, scaling agile, quality assurance, and driving strategy to produce customer value, and enjoy creating and cultivating high-performing teams, programs, and organizations. Professional Strengths:Organizational Development | Early Technology Adopter | Business Process Improvements | Change Management | Technical Program Management | Strategic Planning | Leadership | Stakeholder Management | Process Improvement | Problem Solving | Data InsightsCore Competencies:• Strategic Leader fostering team psychological safety, innovation, collaboration, and growth.• Deliver high-quality customer outcomes, optimizing value flow. • Offer expertise in software delivery and technical program management (SAFe, Scrum, Kanban, XP, DevOps). • Convey relentless improvement, leading with grace and integrity. • Leverage GenAI for process efficiency and Agile transformation.Technical Skills:• Atlassian Products and Integrations (Jira DC & Cloud, Advanced Roadmaps, Align, Confluence, Trello)• OCM (Organization Change Management) Model• SAFe Lean Portfolio Management, SAFe Program Consultant (Jira Align, Oboard-OKRs)• Machine Learning and AI (Prompt Engineering, NLP, Creative AI)• Data Management, Governance, Analysis, and Visualization (PowerBI, Qualtrics, Jira, Tableau) CERTIFICATIONSRTE - Release Train Engineer, SAFeSPC - SAFe Program Consultant, SAFeCCP - Certified Change Practitioner, ProsciPMI-ACP – Agile Certified Practitioner, Project Management InstitutePMI-PMP – In Progress Expected Completion 9/2024CTPM – Certified Technical Program Manager, TPM Institute ICP-LEA – Advanced Lean Agile Leadership, ICAgileICP-FDO – Foundations of DevOps, ICAgileICAgile – Certified Agile Coach, ICAgileCAL - Certified Agile Leader, Scrum AllianceCSM - Certified Scrum Master, Scrum AllianceCSPO – Certified Scrum Product Owner, CSPOISTQB – Certified Tester Foundation Level, International Software Testing Qualifications Board
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