Laura Grey Lg Humphrey

Lead Product Design | User Research, Strategy, Operations, AI Integrations | Driving Results through Human-Centered Innovative Design

Role
Product Design Lead Ai and Innovation at Ticketmaster
Location
Chicago, IL, US
LinkedIn followers
500 followers

About Laura Grey Lg Humphrey

Resourceful User Experience Researcher, Strategist, Designer, and Manager driven by curiosity and human behavior. I excel at creating human-centered experiences that emotionally motivate users through functional design. Using an agile design process, I focus on understanding root obstacles and empathizing with users first so that the resulting designs are based on user needs, behavioral data, and effective frameworks. My background includes over seven years of experience with physical and digital design, and the strategic framework that drives it. From package engineering and industrial design to responsive web apps, and complex online experiences, I have led UX strategy and contributed to Product Design across a diverse set of industries from Fortune 50 clients like Kraft, Solo Cup, Hillshire Farm, to early-stage startups, and for boutique creative agencies like ES99. I thrive in progressive, collaborative environments and enjoy thinking holistically with cross-functional teams. I am also experienced in project management and certified in SCRUM/Agile practices.Core competencies: User experience research and strategy including user testing, synthesis, analysis and defining the resulting personas, journey map, and strategy that inform the concept and design. Adept in strategy and facilitation of qualitative and quantitative research, competitive analysis, information architecture audit and strategy, heuristic evaluation, user experience design inclusive of flow diagram development, rapid prototyping, responsive wireframing, usability testing, and persona development, user interface design inclusive of mood board, style tiles and responsive mockup development, photography curation and design packaging art direction, project management/scrum master.In addition to UX and Product, I love all things hygge. So if you\'re ever interested in connecting over a hot cup of coffee, baked goods, or a nice fire - hit me up!

Experience

  1. Product Design Lead Ai and Innovation

    Ticketmaster

    Apr 2023 — Present · Chicago, IL, US

Education

  • Universidad de Salamanca

    Spanish Language and Literature

    2006 — 2006

  • Flatiron School

    Certification, Full Stack Design

  • Clemson University

    Bachelor of Science (BS), Packaging Science with an emphasis in Marketing and Design

    2007 — 2012

Skills

  • Packaging Design
  • User Interface Design
  • Wireframes
  • Illustrator
  • Continuous Improvement
  • Product Design
  • Lean Manufacturing
  • Problem Solving
  • Design Thinking
  • Powerpoint
  • Cape
  • Sublime Text
  • Solidworks
  • R&D
  • Wireframing
  • Artioscad
  • Retail Packaging
  • Cross Functional Team Building
  • Collaborative Problem Solving
  • Adobe Illustrator
  • Manufacturing
  • Food Packaging
  • Cross-Functional Team Leadership
  • Packaging
  • User Experience
  • Critical Thinking
  • Packaging Engineering
  • Microsoft Office
  • Management
  • Photoshop
  • Team Leadership
  • Tops
  • Product Development
  • Axure Rp
  • Communication Skills

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Laura Grey Lg Humphrey — Product Design Lead Ai and Innovation at Ticketmaster in Chicago, IL, US | Unifers