Laura Grendahl
Global Vice President Customer Success
- Role
- Global Vice President Customer Success at Kyriba
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Laura Grendahl
Accomplished Customer Success Executive with a proven history of building high-performing teams and driving exceptional customer outcomes that accelerate sales growth and improve revenue retention. With a deep expertise in developing tailored engagement strategies that align with customers\' evolving needs, I excel in delivering results across all stages of the customer journey. Adept at cultivating trust and fostering collaboration across functions, I implement strategic success plans that drive organizational growth, enhance product adoption, and maximize profitability. Focused on innovation, I solve complex challenges with customer-centric solutions that build advocacy and community. As a servant leader, I am committed to empowering teams to reach their full potential, ensuring consistent, measurable results, and nurturing a culture of excellence that propels organizational success.
Experience
Global Vice President Customer Success
Jun 2025 — Present · San Diego, CA, US
Drawing on extensive experience in scaling global customer operations, I focus on developing our people and processes to maximize Kyriba’s value. By working collaboratively with our customers and teams, I deliver exceptional experiences while driving continued growth across all regions.By prioritizing our customers’ outcomes, we will drive innovation and collaborate openly as their most trusted and relied upon partner. Our mission is to become the leading cloud technology company in the world, delivering the most intelligent and secure liquidity performance platform that enables our customers\' success and creating a visionary workplace that empowers our employees to create impact every day.
Education
Saint Mary's Notre Dame
Cum Laude, Bachelor of Arts
Skills
- Leadership
- Cross-Functional Team Leadership
- Enterprise Software
- Sales Management
- Account Management
- Customer Relationship Management (Crm)
- Consulting
- Solution Selling
- Saas
- Management
- Sales Process
- Crm
- Strategy
- Software as a Service (Saas)
- Business Development
- Cloud Computing
- Salesforce.com
- Strategic Partnerships
- Sales
- Business Intelligence
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