Laura Filicetti
Senior Enablement and Client Success Professional | Adult Learning Certified
- Role
- Senior Global Role Enablement Manager - Smb Global Client Success at Sap Concur
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Laura Filicetti
As a Senior Field Enablement Manager at SAP Concur, I am responsible for designing and delivering training and coaching programs for the global client success team. I have a BA in Communication Studies and Advertising from Central Washington University, and an Adult Learning Certification from the Association for Talent Development (ATD). With over nine years of experience in sales and client success, I have developed strong public speaking and relationship building skills, as well as a passion for helping clients achieve their goals and optimize their use of SAP Concur solutions. I have also earned multiple honors and awards for my partnerships and performance, such as the 2018 and 2019 Excellence Clubs, the 2021 Global Client Success Wing Person of the Year, and the 2022 Enablement Award of Excellence Living our Values: Respect & Psychological Safety. I am a field enablement leader who values collaboration, innovation, and continuous learning.
Experience
Senior Global Role Enablement Manager - Smb Global Client Success
May 2020 — Present
Education
Central Washington University
Bachelor of Arts, Communication Studies and Advertising
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