Laura Fay
Managing Principal @L Fay Associates
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WORK HISTORY
Managing Principal @L Fay Associates
San Francisco, CA, US
L Fay Associates partners with CPOs and CCOs in the B2B tech industry to design and institutionalize effective methods for profitable, scalable growth of their as-a-service offerings.
EDUCATION
Trinity College Dublin
Bachelors (Honors), Computer Science
Foothill College
Creative Writing
Santa Clara University Leavey School of Business
Master of Business Administration (M.B.A.), Business
Financial Industry Regulatory Authority (FINRA)
Financial Securities Certification, Series 7 and Series 63
Bennington College
Environmental Policy
SKILLS
ABOUT LAURA FAY
Laura Fay is a 30+ year tech industry veteran, environmental advocate and author.Laura spent decades as a Product Management, Customer Success and General Business executive directly contributing to the growth and operational velocity of large well-established enterprises and a number of early-stage businesses. Laura is an author of multiple widely used industry frameworks on key business, customer and product management topics. Based on her experience advising dozens of product leaders, she co-authored Digital Hesitation\" with her TSIA research colleagues where she makes the case for effective value management and its role in launching and growing successful recurring revenue businesses. Specialties:* Business Model Transformations* Platform Business Models* Offer Portfolios & Pricing* Product-Led Growth & Experience Led Growth* XaaS Product Lifecycle Management* Value Investment & Prioritization* Product Management - Customer Success Handshakes
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