Laura Dyer Campos

About Laura Dyer Campos

At my core, I believe in the power of unity, especially when we create moments for authentic connection and sharing. Sharing our collective passions and sharing stories that move us. Our shared stories become bridges that bring us together. They spark creative collaboration, innovation, and problem solving. My most fulfilling days are those where I get to connect strategy with execution through intentional engagement, service leadership, and pausing for shared storytelling.I am one half of #CamposCouple. God and people are my passions, optimistic energy is one of my superpowers, and building bridges to connect people, teams, and communities to the next step up in their journey has become my primary purpose in life. Along with spending as much time as possible with Framily, my greatest joy is using my God-given experiences, resources, and talents to inspire and empower those around me. To connect them with help, hope, healing, and wholeness, for them to see the value in their story, in my story, and in the larger picture of our collective stories.My diverse background emphasizes my ability to bridge gaps in organizational operations and connect-the-dots within strategy, storytelling, communication, people, and possibilities. What sets me apart is my ability to merge the big picture with data-driven research and compassionate service leadership to create informed, insightful, improved employee experiences and process management that fosters collaboration, connection, and cohesiveness.I have helped bridge the gap between strategic recommendations and practical execution in complex initiatives across projects in trademark research, information technology, energy, environmental sustainability, and government operations.I\'m grateful for having been rewarded for my consistent track record of driving continuous improvements, ensuring quality and value-added results, and demonstrating ethical, intentional service leadership. Always elevating my approach in customer, employee, and vendor relations. I lead with gratitude, grace, and a giving heart.Relationship Building is not what I do, it is who I am, it\'s in my DNA. I productively partner and collaborate with people at every level of an organization. As a Maximizer, I have strong focus on strengths and goals, and I excel at identifying needs and talents and investing in others.The future is all about connecting people, business, and empowering communications and experiences. To cultivate optimistic, collaborative, engaged team cultures rallied by shared vision and goals.

Experience

1. Business Operations Specialist, Rim Program Manager, Storyteller & Champion of Culture

   Austin Energy

   May 2017 — Present

   At Austin Energy, my primary responsibility is to provide operational, organizational, project and process management support to E.M.O, Energy Market Operations team. I assist the group\'s Vice President, Director, and management team with managing the day-to-day business operations and personnel & project planning activities. To optimize operations, I identify customer needs and analyze business operations in order to bring the two closer together. I serve as communications liaison between E.M.O and all other utility departments to achieve cohesive, collaborative communications and valuable inter-departmental relations.E.M.O division of Austin Energy is responsible for optimizing Austin\'s power portfolio, building Austin\'s renewable footprint and seeking innovative ways to capitalize on the issues that manifest in today\'s energy markets. E.M.O is three work groups that provide QSE (Qualified Scheduling Entity) services for Austin Energy, represent AE\'s demand load in the ERCOT market, and provide short-term and long-range planning for the city\'s future energy needs.My additional roles as a City of Austin employee:City-Wide School Supply Drive Operations Committee: Communications & Engagement LeadCMT, Change Management Team: Austin Energy created a team to develop and implement solutions to employee feedback from Town Hall Meetings. We are create utility-wide solutions within Communications, Accountability, and Appreciation/Recognition.AE New HQ Advanced Team, Austin Energy\'s New Headquarters Operations Team: Selected to serve as Co-Lead for the Community Education & Outreach Committee.AAW, Appreciation at Work Certified Trainer and Core Member of Operations/Implementation Team. We create, organize, conduct and facilitate training sessions and team sessions that consist of approximately six to 25 students per class.AE Engagement Champion & Recipient of highest AE STAR Award for a commitment to taking action and implementing excellent engagement values.

Education

• New York University

  Bachelor of Business Administration - BBA, Double Major: Business Management and Environmental Education

  1995 — 1998

Skills

• Sales
• Strategic Partnerships
• Marketing Strategy
• Sales Management
• Recruiting
• Promotional Items and Corporate Gifts
• Business Development
• Marketing
• Customer Satisfaction
• Trade Shows
• Customer Relationship Management (Crm)
• Leadership
• Advertising
• Strategic Planning
• Customer Service
• Team Building
• Wholesale Operations
• Account Management