Laura Dial
Solutions Architect at Lifted | Enabling enterprises to scale and simplify their global contingent talent programs | Former Miro, Sprinklr, Evernote
- Role
- Solutions Architect at Lifted, an Upwork Company
- Location
- Sarasota, FL, US
- LinkedIn followers
- 500 followers
About Laura Dial
As a Solutions Architect at Lifted, I leverage my expertise in client relations, SaaS, and strategy to design, deploy, and optimize customized solutions and programs that help enterprise clients achieve their goals and thrive in competitive markets. I have over nine years of experience in managing both small and large accounts, building and strengthening partnerships, and communicating effectively with client leadership and internal stakeholders.I enjoy collaborating with fellow pre and post sales colleagues, marketing, sales, product development, and technology teams to create and enhance solutions that exceed client expectations for quality, functionality, and effectiveness. Some of my accomplishments include delivering 100% client retention rate and managing over $2M in ARR in a single year, training and mentoring associates on new applications, maintaining 300+ accounts that generated over $2M in annual revenue, and implementing engagement strategies that retained accounts worth up to $305K annually. But beyond the metrics, my mission is clear: to deliver unparalleled service and value to my clients, contributing eagerly to the growth and triumph of Lifted. Join me in this mission, where every endeavor is a step toward excellence and where success isn\'t just a destination but a continuous, exhilarating journey.
Experience
Solutions Architect
Aug 2025 — Present · Sarasota, FL, US
Education
California State University, Chico
Bachelor of Arts (B.A.), Organizational Communication, General
2011 — 2015
Skills
- Project Management
- Microsoft Word
- Team Leadership
- Programming
- Impromptu Speaking
- Proactive Self-Starter
- Management Consulting
- Microsoft Office
- Sales
- Public Speaking
- Powerpoint
- Communication Skills
- Social Media
- Client Relations
- Account Management
- Retail
- Customer Service
- Training
- Dependable Team Player
- Interpersonal Communication
- Social Networking
- Close Attention to Detail
- Team Management
- Team Building
- Saas
- Client Onboarding
- Program Management
- Communication
- Leadership
- Client Retention
- Business Development
- Coordination
- Interpersonal Communication Abilities
- Self-Driven
- Time Management
- Inventory Management
- Public Relations
- Internal Communications
- Always Punctual
- Great Motivator
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