Laura Bernstein
Partner Success Center of Excellence│ Head of Indirect Customer Success Management - North America
- Role
- Head of Indirect Customer Success Management - North America at SAP
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Laura Bernstein
Accomplished executive and people-first leader with a focus on connecting hearts and…
Experience
Head of Indirect Customer Success Management - North America
Jan 2025 — Present · US
Lead a team of Partner Success Executives who work with SAP Resellers to help customers adopt and leverage SAP technology to drive meaningful business transformation.
Education
Saginaw Valley State University
B.S., Computer Information Systems
1989 — 1993
Northwood University - DeVos Graduate School
MBA, Corporate Strategy, Organizational Development, HR Management
1996 — 1999
Drake University
M.A., Adult Learning Organizational Performance
2008 — 2009
Drake University
Doctor of Education, Educational Leadership and Administration
2010 — 2013
Skills
- Training Delivery
- Talent Management
- Learning Management
- Organizational Development
- Human Resources
- Organizational Learning
- Learning Management Systems
- Organizational Effectiveness
- Team Building
- Management
- Workforce Planning
- Training
- Human Capital
- Process Improvement
- Executive Coaching
- Workshop Facilitation
- E-Learning
- Instructional Design
- Needs Analysis
- Performance Improvement
- Global Strategy
- Instructor-Led Training
- Leadership
- Leadership Development
- Strategy
- Succession Planning
- Strategic Planning
- Coaching
- Career Development
- Program Management
- Change Management
- Performance Management
- Employee Engagement
- Blended Learning
- Adult Education
- Staff Development
- Culture Change
- Personnel Management
- Business Strategy
- Entrepreneurship
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