Laura Miller

About Laura Miller

As a seasoned ERP Systems Analyst, I contribute at the intersection of technology, data integrity, and operational support—bringing over a decade of experience supporting and enhancing enterprise systems across life sciences, energy, construction, and technology sectors.At Precision Medicine Group, I play a key role in maintaining and optimizing ERP platforms (Infor CloudSuite Financials, PSA), supporting system functionality expansion, driving process automation, and ensuring the accuracy and reliability of enterprise data. I collaborate closely with end users, IT leadership, and vendors to translate business needs into actionable technical solutions that improve performance and enable informed decision-making.I also collaborated with cross-functional stakeholders and technical teams to support ERP implementation efforts—contributing to system testing, documentation, reporting, and functionality rollout from initial development through post-launch optimization. Technical StrengthsERP System Support & ConfigurationSQL & Crystal Reports DevelopmentData Architecture & ValidationSystem Testing & DocumentationAgile Methodology & Change ManagementReport Automation & Process Improvement Team Collaboration HighlightsSupported enterprise-wide ERP initiatives with hands-on technical executionBuilt and maintained custom reports for internal teams and leadershipEnsured data integrity across systems through ongoing validation and supportContributed to audit readiness by supporting SOX-compliant system practicesI thrive in collaborative, technically complex environments where precision, efficiency, and a shared commitment to excellence drive continuous improvement. My focus is on contributing reliable, scalable solutions that support business success today—and prepare systems for the challenges of tomorrow.

Experience

1. Manager, Software Support

   Precision Medicine Group

   Sep 2025 — Present · Bethesda, MD, US

Education

• Ivy Tech Community College

  Associate of Applied Science, Computer Information Systems

• University of Phoenix

  Bachelor of Science - BS, Data Science

Skills

• Business Development
• Crystal Reports
• Databases
• Agile Methodologies
• C
• Business Process
• Editing
• Management
• Css
• Telecommunications
• Business Objects
• Windows
• Marketing
• Performance Management
• Microsoft Word
• Team Leadership
• Project Management
• Advertising
• Troubleshooting
• Technical Writing
• Html
• Adobe Acrobat
• Software Documentation
• Windows 7
• Social Media
• Critical Thinking
• Process Improvement
• Technical Support
• Microsoft Excel
• Account Management
• Outlook
• Access
• Visio
• Sharepoint
• Training
• Web Design
• Customer Service
• C
• Microsoft Office
• Sales