Laura Woodward
VP - Collections Leader Europe @Genpact
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WORK HISTORY
VP - Collections Leader Europe @Genpact
London, GB
ABOUT LAURA WOODWARD
A highly motivated, self–driven, well accomplished Senior Manager with over 14 years of experience working in customer experience, debt collection and people development. Well established in Collections & Recoveries strategies and operational management working within the financial & utility sectors. Also has experience of managing large operational teams to achieve short, medium and long term strategic goals Strong ability to drive step changes in collections performance through proactive implementation of effective collections strategies, combined with improvements in operational performance resulting in reduced arrears levels and impairment.
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