Laura Thyberg

Relationship Builder | Culture Maker | Citizen Scientist | Voice Actor

Role
Director of Uhc Enterprise Insights Uhc Insights Strategic Insights at UnitedHealth Group
Location
Minneapolis, MN, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Laura Thyberg

At UnitedHealth Group, my role as Director of UHC Enterprise Insights empowered me to lead strategic research projects that are pivotal to identifying market leaders and differentiators, with an eye towards elevating consumer experiences, unlocking digital product enhancements. and ensuring our insights drive actionable results. As a past PMO Operations leader and program manager, I fostered a collaborative environment, established best practices, and coached a large team of digital project/program managers in an Agile environment. I continuously seek to streamline processes and champion innovation, reaffirming my commitment to operational excellence.

Experience

  1. Director of Uhc Enterprise Insights Uhc Insights Strategic Insights

    UnitedHealth Group

    Apr 2024 — Present

    Directing primary/secondary/syndicated research projects that support the strategic objectives of the UHC Consumer Office and UHC Operations.• Lead and prioritize the work of synthesizing proprietary research with competitive intelligence to identify best practices, market leaders, differentiators, and product enhancement opportunities.• Program lead for provider experience custom research, primarily to solicit feedback on how to reduce administrative burden and measuring the success of process change initiatives. • Operationalized a monthly/quarterly reporting plan, which included a new QA process to consistently ensure high-quality, actionable deliverables.

Education

  • Syracuse University - Maxwell School

    BA

  • University of Tampa - John H. Sykes College of Business

    MBA

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Laura Thyberg — Director of Uhc Enterprise Insights Uhc Insights Strategic Insights at UnitedHealth Group in Minneapolis, MN, US | Unifers