Laura Taylor
Global Disputes Lead @Afterpay
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WORK HISTORY
Global Disputes Lead @Afterpay
Manchester, GB
ABOUT LAURA TAYLOR
With over 20+ years in operational leadership roles and extensive expertise in team development, performance management, and customer service. I currently lead the Commerce Merchant Experience team at Afterpay. My work encompasses driving Merchant Customer Service and Back Office Support, ensuring efficient operations and a seamless merchant experience. Dedicated to driving high-performing teams, I am passionate about delivering exceptional customer service across global teams in a regulated environment. My focus remains on operational excellence and optimizing processes that foster success and support business goals
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