Laura Aven
Customer Services Strategist: Translating unmet needs into actionable plans with breakthrough results
- Role
- Global Service Solutions Director, Energy Industries at ABB
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Laura Aven
Executive leader with deep experience building and scaling global customer support…
Experience
Global Service Solutions Director, Energy Industries
Jan 2023 — Present · Houston, TX, US
Education
Virginia Tech
Bachelor of Science - BS, Mechanical Engineering
Indiana University - Kelley School of Business
MBA, Business Administration and Management, General
2005 — 2008
Skills
- Six Sigma
- Manufacturing
- Product Marketing
- Lean Manufacturing
- Project Planning
- Operational Excellence
- Leadership
- P&L Management
- Management
- Contract Management
- Negotiation
- Business Model Transformation
- Business Process
- Product Development
- Analysis
- Business Process Improvement
- Customer Service
- Project Management
- Engineering
- Outsourcing
- Business Strategy
- Vendor Management
- Pricing
- Strategic Planning
- Program Management
- Team Leadership
- Erp
- Crm
- Cross-Functional Team Leadership
- Strategy
- Logistics
- Training
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