Laura Robertson
Vice President at TD
- Role
- Project Manager at TD
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Laura Robertson
For over 15 years, I have focused on the Lean Six Sigma methodology, project and vendor management. I currently manage projects for T.D. Insurance, recently focusing on the fraud management team. I previously led the U.S. Lean Six Sigma educational division of T.D. Bank, designing and facilitating the Lean Six Sigma certification program. Prior to my employment with T.D, I led self service and automation initiatives for the #2 auto insurance carrier in the country. We were able to drive self-service for a customized customer experience and enhance automation to become more efficient at payment recovery. Mentoring and training associates, Green Belts, and Black Belts is my greatest passion.
Experience
Project Manager
Jan 2018 — Present
Education
Strayer University
Business Administration and Management, General, 4.0
2016 — 2017
Montgomery College
Business Administration and Management, General
2006 — 2008
Middle Georgia State University
Business Administration and Management, General
1996 — 2000
Florida Southern College
Business Administration and Management, General
2010 — 2012
Mercer University
Business Administration and Management, General
1989 — 2005
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