Laura Nagy
Consumer Insights | Internal & External Listening Strategies | Community Advocacy Marketing
- Role
- Head of Indeed Insiders (Voice of the Customer - External Customer Listening) at Indeed
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Head of Indeed Insiders (Voice of the Customer - External Customer Listening)
Jul 2022 — Present · Austin, TX, US
Manage the Indeed Insiders community, a global and diverse panel of customers who provide feedback and insights about Indeed\'s products and services- Partner with our customers to generate actionable insights about our products through qualitative research methodologies (1:1 interviews, focus groups, etc.). Research has led to the identification of several issues that are hindering the Indeed user experience/products and have informed strategy on how to improve our customer experience to make hiring easier
Education
Georgetown University
Bachelor's Degree, Art History, History, German
2004 — 2008
Columbia University
Master's Degree, Social Organizational Psychology
2016 — 2018
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