Laura Massey
VCF Support at Broadcom
- Role
- Vcf Support at Broadcom
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Laura Massey
Customer support executive with 15+ years\' of experience leading technical support teams for B2B software companies. Proven track record of driving operational efficiencies – reducing organizational costs while improving customer experience. Strong background in self-service and support automation. Experience leading cross-cultural teams located in support centers around the globe.
Experience
Vcf Support
Dec 2023 — Present · Atlanta, GA, US
Education
Georgia Institute of Technology
Bachelor of Science (B.S.), Industrial Engineering
2006 — 2010
Georgia Tech Scheller College of Business
Executive MBA
2017 — 2018
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