Laura Maedche
Customer Operations Manager @Blackfoot Communications
Missoula, MT, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2011 — Present
Customer Operations Manager @Blackfoot Communications
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Missoula, MT, US
Develop and implement strategic improvements designed to increase team efficiency and provide ongoing training, support and coaching for Customer Operations team.
EDUCATION
N/A
University of Montana
Journalism
N/A
Southern New Hampshire University
Bachelor's degree, BS Business Studies Industrial/Organizational Psychology
2020
Southern New Hampshire University
Bachelor of Science - BS, Business Studies - Industrial & Organizational Psychology
SKILLS
Process ImprovementManagementTeam BuildingResearchTeam LeadershipHiringCustomer ServiceTroubleshootingOrganizational DevelopmentCoachingCustomer RelationsData AnalysisExcelPowerpointBusiness ManagementCall CentersOutlookMicrosoft OfficeStrategic PlanningPlanningProcess EngineeringProject ManagementMentoringChange ManagementSupervisory SkillsSales ManagementAdministrationProject PlanningTelecommunicationsProduct DevelopmentStaff DevelopmentTeam ManagementStrategyBudgetsPublic SpeakingCall CenterDocumentationBudgetingSystem AdministrationEmployee Engagement
ABOUT LAURA MAEDCHE
Customer Operations Manager at Blackfoot Communications
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