Laura Jost

About Laura Jost

Enablement and Operations leader focused on digital transformation, organizational readiness, and driving adoption of high-impact tools and processes. I built and lead the Transformation & Enablement Network (TEN) at WWT, empowering Transformation Champions and standardizing training and change management across Sales Ops. Known for creating structure in ambiguity, influencing roadmaps, and delivering clear, actionable communication to all levels of the organization. I lead with empathy, accountability, transparency, and a relentless focus on outcomes.

Experience

1. Manager, Digital Operations, Sales Ops Si & o

   World Wide Technology

   Feb 2024 — Present

   Founded and lead the Transformation & Enablement Network (TEN), a new team responsible for OCM, training governance, and organizational readiness across Sales Ops- Lead and mentor a team of Transformation Champions, enabling distributed support for new technologies and initiatives- Collaborate on the digital customer experience strategy and strengthen organizational readiness- Deliver executive-level summaries (monthly/quarterly) to communicate progress, risks, and alignment needs for high-visibility strategic initiatives- Influence CRM, IT, Product, and CX roadmaps to ensure Sales Ops alignment- Develop standard frameworks for training, communication, and OCM used across major Sales Ops initiatives.

Education

• University of Missouri-Columbia

  B.S, Textile and Apparel Management; Marketing and Merchandising

  1999 — 2003