Laura Johnston

Engagement Delivery Manager @Salesforce

Toronto, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Feb 2025 — Present

Engagement Delivery Manager @Salesforce

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Toronto, ON, CA

EDUCATION

N/A

Sir Wilfrid Laurier University (2005)

a Bachelor of Arts, Communication studies and English Literature; studies and Religion and Culture

N/A

University of Toronto

Foundations of project management, Project Management

2001 — 2006

Wilfrid Laurier University

English literature & Communications

SKILLS

Project PlanningAgile MethodologiesDigital MarketingIntegrated MarketingAccount ManagementAgile & Waterfall MethodologiesOnline MarketingDigital StrategyInformation ArchitectureInteractive AdvertisingWeb Project ManagementAgile Project ManagementProject ManagementSalesMarketing CommunicationsInteractive MarketingWeb AnalyticsWeb DevelopmentMobile MarketingSocial MediaSocial Media MarketingDigital MediaBudgetsOnline AdvertisingMarketingAdvertisingManagement

ABOUT LAURA JOHNSTON

Specialties: Focus in AI and Agentforce. CRM including Salesforce Marketing and Sales Cloud implementation, Digital marketing, software and APP development, agile and waterfall methodologies, customer relationship building, full project life-cycle delivery and planning, new business development, analytics, process improvement and implementation, documentation, financial tracking and reporting, team management, MS Project, Smartsheet, Jira, Confluence, Pivotal

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