Laura John

About Laura John

Toshiba Global Commerce Solutions is retail’s first choice for integrated in-store…

Experience

1. Senior Technical Project Manager, Pmp

   Toshiba Global Commerce Solutions

   Dec 2012 — Present

   Leader of multiple simultaneous professional services engagements and manage project deliverables throughout the software development and test lifecycle. • Engage with project stakeholders to define requirements and develop project scope. Collaborate with Account Management Team to create Statement of Work contract.• Establish project release plan, document and communicate project risks, assumptions and dependencies.• Report project status through the defined communication plan. Regularly monitor budget, work tasks, risks, and identify and resolve project blockers to ensure project progresses to plan. Routinely monitor and forecast project costs through completion.• Act as the single point of contact for all project activities, schedule, and status.• Regularly mentor other PMs during onboarding. Work closely with PMO to assist in development of artifacts including internal process documentation.• Involvement in PMO tool assessments and provide input into potential process shortfalls and suggest recommendations for process improvement modifications.• Experienced with MS Office Suite (Project, Excel, PowerPoint, Word), VersionOne, MS SharePoint, MS Teams, AccuRev, Oracle EBS, Lotus Notes, and Instantis.

Education

• Appalachian State University

  Bachelor of Science - BS

  2004 — 2008

Skills

• Visio
• Technology Integration
• Pci Dss
• Continuous Improvement
• Warehouse Management
• Microsoft Office
• Process Improvement
• Adobe Creative Suite
• Inventory Management
• Customer Service
• Excel
• Business Workflows
• Ms Project
• Hipaa
• Project Management
• Account Management
• Project Coordination
• Microsoft Excel