Laura J. Hall
Managing Director, Servicenow Global Alliance Leader @Deloitte
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WORK HISTORY
Managing Director, Servicenow Global Alliance Leader @Deloitte
San Francisco, CA, US
I am responsible for the global Service Now alliance strategy, execution, and $745M sales operations and develops strategic direction for Deloitte’s Service Now hyper growth to achieve $2.3B ambition in FY27. I am focused on shaping our global go to market strategy to realize annual sales and demand plans, architecting executive alignment, and executing on our strategy; orchestrating across four alliance pillars (i.e, buy from, sell to, sell with, and build with) to create alignment globally with ServiceNow; leading a portfolio of strategic investments to catalyze customer success and incubate agentic AI offerings
EDUCATION
Rutgers University - Camden
Master of Public Administration - MPA, International Development
Parsons School of Design - The New School
BBA, Design Marketing
SKILLS
ABOUT LAURA J. HALL
I am a Managing Director serving as Deloitte’s Global ServiceNow Alliance leader responsible for shaping our alliance strategy, execution, and $745M sales operations on our hyper growth pathway to $2.3B in FY27. I am excited to manage a portfolio of strategic investments including those focused on ESG and lead select global initiatives to catalyze customer success and incubate innovative offerings as I did with Deloitte’s Salesforce partners globally doubling our practice in three years by identifying the focus on technology-enabled vertical solutions to grow from a $1B practice in FY19 with 95% of sales weighted in the US to becoming a truly global $2B practice in FY22 with 50% of sales outside of the US. I previously served on our global innovation and client experience teams applying emerging technologies to accelerate sector-driven digital transformation use cases; and spent a decade delivering complex, large-scale trade development and capacity building projects in emerging economies focused on the Middle East. I live in San Francisco with my 15-year-old son, Oliver, and my Aussie-poo fur daughter, Lola.
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