Laura Iannelli

About Laura Iannelli

I believe that the foundation of any thriving business lies in the connections we create-both with our clients and our teams. With experience across treasury, payments, fraud and cybersecurity industries, I have dedicated my career to nurturing relationships while driving meaningful change within organizations. I thrive on creating genuine connections with clients and colleagues alike. Whether it’s through leading high-performing teams or developing tailored solutions to complex challenges, my focus has always been on delivering value that resonates.At Mastercard, I had the privilege of leading a global team that drove a 22% year-over-year revenue increase for our cyber intelligence products across enterprise retail and e-commerce sectors. This experience taught me the importance of collaboration—not just within my team but also with our clients to understand their unique needs better. It’s this collaborative spirit that I carry into every role I take on.Currently serving as the Chief Operations & Strategy Officer at Divergent Minds Solutions, I’m dedicated to building brand awareness and focusing on helping the businesses we work with streamline processes and enhance operational efficiency using AI, automation and software development. My role as VP of Business Operations at Get On The Track has further solidified my beliefs that there are many correlations between driving on the racetrack and being a leader-focus, collaboration, teamwork, clear communication and proper planning can create exceptional participant experiences—something I’m very passionate about.Outside of work, I like to channel my creativity into a variety of endeavors, including travel, cooking, volunteering, designing jewelry, and exploring mixed media art. I believe that exposure and creativity fuels innovation. I often draw inspiration from my artistic pursuits to think differently and solve problems in unique ways. I believe that true collaboration leads to meaningful connections. If you’re interested in discussing how we can work together or share insights about our industries, feel free to reach out! Let’s connect beyond just LinkedIn.

Experience

1. Chief Operations & Strategy Officer

   Divergent Minds Solutions

   Nov 2024 — Present · Austin, TX, US

   Streamline processes to improve operational efficiency and ensure seamless client experiences.*Manage strategic growth initiatives, leveraging cutting-edge technology to deliver innovative solutions.*Foster a collaborative culture focused on aligning strategy with execution and creating lasting client value.*Act as a key liason between clients, partners and the team to ensure alignment on key objectives

Education

• Vermont College of Norwhich Univiersity

  Bachelor of Arts (BA) in Business , Business

  2001 — 2005

Skills

• Entrepreneurship
• Strategy
• Management
• Cash Management
• Credit Analysis
• Business Relationship Management
• Investments
• Business Development
• Sales
• Retail Banking
• Peer Mentoring
• Treasury Management
• Financial Services
• Crm
• Customer Service
• Analysis
• Banking
• Portfolio Management
• Selling
• Sales Management
• Leadership
• Mentoring of Staff
• Financial Analysis
• Strategic Planning
• Small Business Lending
• Credit Cards
• Coaching
• Relationship Management
• Finance
• Sales Process
• Cross-Functional Team Leadership