Laura Godolphin

Senior Sales Operations Specialist @emnify

Berlin, DE

Responsible for managing the process around Salesforce as well as adjacent systems* Administration of our Salesforce org (Sales Cloud)* Onboarding, training and support to end users to ensure effective use of the platform* Working with other departments to gather requirements and design clearly defined and reportable customer journey stages* Develop, maintain and optimise Sales and Customer Success processes and map them to Salesforce workflows, and other relevant systems (Outreach, ZoomInfo, Linked In Sales Navigator, DocuSign, JIRA)

University of East Anglia

Bachelor’s Degree, English Literature with Creative Writing