Laura Estrella
Community Manager @Cortland
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WORK HISTORY
Community Manager @Cortland
Miami, FL, US
Successfully managing the ongoing renovations of 480 apartment homes while maintaining exceptional resident relations and minimizing disruptions. •Demonstrated proficiency in handling eviction procedures, ensuring compliance with local laws and regulations, and minimizing financial risks for the property. •Utilized a proactive approach to track rent delinquency and implemented tailored payment plans, leading to a significant reduction in outstanding balances. •Acted as a dedicated peer coach, providing training and mentorship to new employees, resulting in improved team performance and onboarding efficiency.
ABOUT LAURA ESTRELLA
Operations and people leader with a strong record of driving performance, financial…
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