Laura Ellis

Senior Legal Counsel @Capital One

Riverwoods, IL, US

Handles bank customer field matters involving deceased handling, transfers by affidavit/small estate affidavits, powers of attorney, garnishments, levies, conservatorships/guardianships, custodians, UTMAs, retirement funds and trust maintenance issues. Implemented and provides guidance for child support levies, tax levies, garnishments and setoffs (between accounts), treasury reclamations, COVID/economic stimulus payments and advanced child tax credits. Reviews regulatory and customer complaints. Review and interprets laws, rules and regulations for applicability to consumer banking. Experience with state and federal consumer financial services laws and regulations (e.g. FCRA, Reg E, Reg DD and Reg C to name a few). Subject matter expert for sweepstakes/contests, abandoned property, garnishments, and levies. Chaired the Discover Legal Department and Corporate Communications Social Engagement Committee which involves planning events to promote engagement and plan the yearly charity day (Discover Cares). Member of the Pro Bono Committee and active volunteer in various pro bono opportunities including Wills for Heroes, Lawyers in the Classroom, Midtown Center for Boys Law Day, Woodlawn Clinic, Elder Abuse Hotline, Eviction Clinic, DACA, Asylum Clinic, and Expungement Clinic.Active Illinois Notary license.