Laura Duncan
Account Manager @Niche
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WORK HISTORY
Account Manager @Niche
Managed a full book of business, driving adoption and revenue growth for a suite of digital marketing and education SaaS products.• Cultivated client relationships, identified upsell opportunities, and negotiated contract renewals and expansions.• Collaborated cross-functionally with Success Managers and Sales Engineers to ensure customer satisfaction and product adoption.
EDUCATION
University of Mount Union
Bachelor's degree, Business Administration
Allegheny College
Economics
University of Mount Union
Bachelors, Business
ABOUT LAURA DUNCAN
With over a decade of professional experience, I currently serve as an Account Manager at Niche, focusing on driving adoption and revenue growth for cutting-edge digital marketing and education SaaS products. My mission is to empower organizations with data-driven solutions while fostering strong client relationships that align with Niche\'s commitment to innovation and excellence. Passionate about collaboration and client success, I bring a strategic mindset and a results-oriented approach to every challenge. At Niche, I manage a robust portfolio, working cross-functionally to ensure customer satisfaction and product adoption. Leveraging expertise in digital strategy and analytics, my contributions include negotiating contract renewals, identifying upsell opportunities, and enabling client expansion. By combining technical knowledge with a customer-first approach, I drive success across diverse client needs while aligning with organizational goals.
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