Laura Dilday

Experienced Admin Specializing in Efficient Operations and HR Support

Role
Administrative Assistant at TIAA
Location
Charlotte, NC, US
LinkedIn followers
500 followers

About Laura Dilday

With 10+ years of experience spanning project management, HR coordination, operations, and administrative support, I’ve built a reputation for being reliable, adaptable, and driven by relationships. Whether leading internal initiatives, managing multi-team projects, or supporting executive-level operations, I bring a calm, solution-focused mindset and a passion for helping teams function at their best.From corporate to creative, and nonprofit to tech, I’ve worked across diverse industries—bringing structure to fast-paced environments, strengthening team collaboration, and ensuring details never fall through the cracks. I’m especially proud of my ability to create efficient processes, support cross-functional teams, and foster trust through clear communication and consistent follow-through.After a few recent roles were unexpectedly eliminated due to restructuring, I’m more motivated than ever to find a long-term position with an organization that values people, purpose, and progress. Let’s connect!

Experience

  1. Administrative Assistant

    TIAA

    Jun 2025 — Present

Education

  • University of North Carolina Wilmington

    Bachelor's degree, English Language and Literature, General

    2004 — 2006

  • Cape Fear Community College

    Associate's degree, Liberal Arts and Sciences/Liberal Studies

    2002 — 2004

Skills

  • Social Media Marketing
  • Sem
  • Digital Marketing
  • Social Media
  • Customer Service
  • Account Management
  • Ppc
  • Online Advertising
  • Marketing
  • Google Analytics
  • Online Marketing
  • Management
  • Microsoft Office
  • Social Networking
  • Microsoft Excel
  • Microsoft Word
  • Digital Media
  • Salesforce.com
  • Marketing Strategy
  • Html
  • Web Marketing
  • Mobile Marketing
  • Facebook
  • Customer Satisfaction
  • Time Management
  • Internet
  • Marketing Research
  • Organization
  • Problem Solving
  • Twitter
  • User Experience
  • Training
  • Cms
  • Social Marketing
  • Display Advertising
  • Marketing Communications
  • Interactive Marketing
  • Project Management
  • Event Planning
  • Administrative Assistance

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Laura Dilday — Administrative Assistant at TIAA in Charlotte, NC, US | Unifers