Laura Daly Schwartz
Ai Csm- Cocounsel @Thomson Reuters
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WORK HISTORY
Ai Csm- Cocounsel @Thomson Reuters
Lead enterprise implementation and adoption of generative AI tools across mid-market law firms, integrating AI-driven research, document review, and drafting capabilities into daily legal workflows.Identify, scope, and prioritize high-impact AI use cases across litigation, regulatory compliance, and transactional practice areas.Develop structured prompt frameworks and refine outputs to improve reliability, defensibility, and workflow integration.Monitor usage analytics and engagement metrics to increase adoption, deepen product integration, and optimize user experience.Serve as strategic advisor to firm leadership, guiding responsible AI usage in alignment with confidentiality, risk management, and professional obligations.Collaborate cross-functionally with Product and Engineering teams to influence model improvements and feature development based on structured client feedback.Contribute validated use cases to internal AI use case library, standardizing best practices and scaling repeatable implementation strategies.Represent Customer Success in enterprise systems rollout (Gainsight), helping design adoption tracking frameworks to support scalable AI enablement.
EDUCATION
New England Law | Boston
Doctor of Law - JD, Law
Suffolk University
Bachelor of Science - BS, Applied legal studies
ABOUT LAURA DALY SCHWARTZ
Litigation to Legal tech
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