Laura Coulter

About Laura Coulter

As a learning and development leader at Raintree Systems, a rapidly scaling SaaS company, I\'m passionate about designing impactful training programs that drive employee and client success. With over 12 years of experience in the field, I\'ve honed my skills in instructional design, program management, eLearning, and cross-functional collaboration. In my role, I oversee the full lifecycle of Raintree\'s learning initiatives. I take pride in my ability to identify performance gaps, develop strategic plans, and implement transformative solutions. Some of my key achievements include- Conceptualizing and executing a comprehensive pre-conference Bootcamp program from March 2023 to March 2024. This resulted in increased client satisfaction and new revenue streams for the business- Serving as a key stakeholder in new product development, providing valuable feedback and developing essential training documentation- Reviewing existing programs, assessing their effectiveness, and implementing smart enhancements to drive better outcomes- Creating strategic learning and operational plans that are closely aligned with Raintree\'s overarching business goals. What really sets me apart is my passion for continuous improvement and staying ahead of emerging L&D trends. I thrive in dynamic environments and love collaborating with cross-functional teams to ensure seamless coordination. By fostering strong relationships with stakeholders, I\'m able to deeply understand their needs and align learning programs accordingly. Looking ahead, my goal is to keep creating transformative learning solutions that enhance employee performance and client engagement.

Experience

1. Sr Program Manager, Learning & Development

   Raintree Systems

   Mar 2024 — Present

   Key Achievements• Conceptualized and executed a comprehensive pre-conference Bootcamp program from idea inception in March 2023 to live presentation at the conference in March 2024, resulting in increased client satisfaction and new revenue streams.• Functioned as a key stakeholder in new product development, providing feedback and developing required documentation and training.• Reviewed and evaluated existing programs, implementing enhancements to improve effectiveness.• Developed strategic learning and operational plans aligned with company goals.

Education

• The University of Texas-Pan American

  BA

  1986 — 1993

• Lamar University

  M. Ed

  2009 — 2010