Laura Chenard
Director, Claim Strategy and Business Delivery at Travelers
- Role
- Director, Claim Strategy and Business Delivery at Travelers
- Location
- Hartford, CT, US
- LinkedIn followers
- 500 followers
About Laura Chenard
Strategic leader with proven expertise translating AI and other technical capabilities…
Experience
Director, Claim Strategy and Business Delivery
May 2024 — Present · Hartford, CT, US
Turn high level vision into strategy and capabilities, jointly leveraging generative AI and other technical solutions to achieve business goals.
Education
Wingate University
Master of Business Administration (M.B.A.), Project Management
2014 — 2016
University of Missouri-Columbia
Bachelor of Science in Business Administration, Marketing
2001 — 2005
Skills
- Business Process
- Team Leadership
- Process Management
- Six Sigma
- Employee Engagement
- Customer Experience
- Vendor Management
- Conducting Interviews
- Hiring Employees
- Business Process Improvement
- Operations Management
- Written & Oral Presentation Skills
- Change Management
- Business Process Mapping
- Rewards Programs
- Management
- Lean Thinking
- Performance Improvement
- Employee Recognition
- Talent Developer
- Business Analysis
- Coaching
- Operational Excellence
- Leadership
- Customer Service
- Continuous Improvement
- Process Optimization
- Call Centers
- Process Improvement
- Performance Management
- Financial Services
- Employee Training
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