Laura Bright
Customer Development Manager Wellbeing Champion @Ligentia
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WORK HISTORY
Customer Development Manager Wellbeing Champion @Ligentia
My role in Ligentia has transitioned from Customer Experience Manager to Customer Development Manager, creating a focus on the value added services for Clients and supporting the CX Team with development progression. Areas of focus are- Conducting Process reviews and managing the development output from those sessions- Cost Benefit Tracking for Clients- Development Process Enhancements and management- Systems Roadmap- Business Intelligence- Clients Development Meetings- Bespoke System Developments- Training Support- Tender Presentations- Client Implementations.
EDUCATION
University of Plymouth
BA(Hons) Business Administration
ABOUT LAURA BRIGHT
I’m a self-motivated, people-focused professional who thrives on turning complex…
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