Laura Carter
Change Manager @BRE
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WORK HISTORY
Change Manager @BRE
Held enterprise-wide accountability for change across a complex, high-risk transformation, surfacing adoption, readiness and value considerations beyond technical delivery- Operated as the single cross-cutting change authority across Finance, Operations and corporate functions, helping connect executive decisions to their real operational, financial and human impact- Played a central role in stabilising and embedding Microsoft Dynamics 365 (F & SCM, CE and Project Operations), where long-term success depended on ownership, trust and behavioural adoption rather than system delivery alone- Supported senior leaders to assess readiness and timing, influencing decisions on go-live and transition into BAU where operational risk remained- Acted as a trusted escalation and sounding board for senior leaders when delivery momentum needed to be balanced with operational reality, providing calm, independent judgement in situations with financial, operational and reputational consequence- Ensured changes were safe, relied upon and sustainable before transition into BAU, reducing post-go-live risk and protecting operational confidence.
ABOUT LAURA CARTER
I\'m a Senior Change Manager and Transformation Leader, trusted to make complex, enterprise-critical change actually work, not just launch.I lead and advise on large-scale organisational, digital and enterprise transformation in environments where risk, reputation and value genuinely matter. I work closely with executive teams when decisions carry real operational and human consequences, and where scrutiny is high.Most organisations don’t fail at change because they lack strategy, technology or ambition. They fail because change is declared “done” long before it’s embedded, trusted or delivering value.I specialise in the space where transformation becomes real: translating strategic intent into sustainable ways of working across people, process, data and governance. My focus is always on adoption, operating model maturity and benefits realisation, not activity for activity’s sake.I bring deep experience across Finance, Operations and corporate functions, including major ERP and platform change such as Microsoft Dynamics 365 (F & SCM, CE and Project Operations). I’m comfortable operating at senior and executive level, particularly where complexity, ambiguity and personal accountability are unavoidable.I’m CIMA-qualified and PROSCI and APMG certified, combining strong commercial judgement with structured change discipline, but I don’t hide behind frameworks. I care about what actually lands, what people rely on day to day, and whether the organisation truly realises the value it set out to achieve.What I\'m trusted for- Clear judgement when things are complex- Surfacing uncomfortable truths early- Bringing calm, credibility and direction when organisations are under pressureI believe change should be responsible, grounded and human, not performative. Organisations should never ask people to carry the consequences of decisions that were not properly embedded.If you\'re leading organisational, digital or enterprise transformation or investing in ERP, data or AI and want it to genuinely work in practice, that\'s where I do my best work.
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