Laura Aparicio

Sr. Customer Success Manager, Enterprise @ Atlassian

Role: Senior Customer Success Manager, Enterprise at Atlassian
Location: Los Angeles, CA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Laura Aparicio

Dynamic first-generation Latina professional with a proven track record of driving value and contract growth through strategic customer engagements, scalable enablement programs, and process automation. Skilled in aligning product features to customer goals, building executive sponsorship, and delivering GTM strategies that supercharge adoption and retention. Passionate about building customer-centric solutions, streamlining workflows to maximize efficiency in innovative environments, and amplifying diverse perspectives.

Experience

Senior Customer Success Manager, Enterprise
Atlassian
Jun 2025 — Present

Education

University of Florida
Bachelor of Science - BS, Telecommunications, Management and Strategy
2013 — 2018
University of Florida
Minor, Entrepreneurship/Entrepreneurial Studies

Skills

Digital Marketing
Indesign
Public Speaking
Communication
Photoshop
Bilingual Communications
Powerpoint
Microsoft Excel
Teamwork
Mailchimp
Html
Online Marketing
Leadership
Facebook
Marketing
Css
Adobe Premiere Pro
Social Media Marketing
Adobe Photoshop
Customer Relations
Twitter
Microsoft Office
Sales
Social Media
Customer Service
Microsoft Word

Contact information

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Work email
•••••@atlassian.com
Personal email
•••••@•••••.com
Direct dial
+16•••••••32

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Current company

Atlassian

Software Development · 10K employees · Founded 2002 · Level 6/341 George St, Sydney, NSW, 2000, AU

Atlassian powers the collaboration that helps teams accomplish what would otherwise be impossible alone. From space missions and motor racing to bugs in code and IT requests, no task is too large or too small with the right team, the right tools, and the right practices. Over 300,000 global companies and 80% of the Fortune 500 rely on Atlassian’s software, like Jira, Confluence, Loom, and Trello, to help their teams work better together and deliver quality results on time. With our 300,000+ customers and team of 10,000+ Atlassians, we are building the next generation of team collaboration and productivity software. We believe the power of teams has the potential to change the world — one that is more open, authentic, and inclusive.

atlassian.com

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