Laura Anaya
Spanish Bilingual Help Desk Representative @Cognizant
Phoenix, AZ, US
EMAILS
MOBILE NUMBERS
+13•••••••33
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WORK HISTORY
Sep 2020 — Present
Spanish Bilingual Help Desk Representative @Cognizant
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SKILLS
CommunicationTime ManagementCoachingNegotiationMicrosoft ExcelSpanishSalesEnglishSales OperationsTranslationCold CallingTechnical SupportBusiness-to-Business (B2b)Customer ExperienceCustomer ServiceAccount ManagementCustomer RetentionCustomer SatisfactionProgram ManagementLeadershipMicrosoft OfficeTeam ManagementTeam LeadershipSales PresentationsTelecommunicationsCall CentersTeam BuildingSales ManagementFully Bilingual SpanishTroubleshootingFully Bilingual EnglishPayrollSales ProcessManagementCustomer Relationship Management (Crm)MentoringKey Performance Indicators
ABOUT LAURA ANAYA
As a Spanish bilingual help desk representative at Cognizant, I provide technical support…
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