Laura Adams

About Laura Adams

I am a competitive and energetic individual with experience in sales and leadership. I have extensive skills around sales and market development. I have worked for Comcast Corporation for over seven years and have helped grow the Colorado market share through partnerships and high level customer service. In my current role, I lead a team of seven Community Account Representatives in the Southern Colorado region helping to drive success and market share through property partnerships.Specialties:Market DevelopmentLeadershipBrand LoveCompetitive AnalysisSales Cycle Success

Experience

1. Community Account Manager

   Xfinity Communities

   Apr 2023 — Present

   Responsible for leading eight Community Account Representatives on the Southern Colorado team• Continued focus on fostering an inclusive team culture to help drive employee engagement and motivation• Conduct team huddles twice a week and bi-weekly one-on-ones with team members• Ride out and coach teammates to drive key selling behaviors and metrics• Hold team members accountable to expectations• Develop and hire high talented individuals• Collaborate across teams to problem solve and grow customer base• Participant in customer experience gig program to drive customer success and engagement

Education

• Colorado State University

  Bachelor's degree, Communication, Journalism, and Related Programs

• ThunderRidge High School

  High School Diploma

• The University of Arizona Global Campus

  Master of Business Administration - MBA, Business Administration and Management, General

Skills

• Leadership
• Advertising
• Public Speaking
• Advertising Sales
• Team Management
• Communication
• Retail
• Social Media
• Time Management
• Social Media Marketing
• Sales
• Management
• Public Relations