Latoya D Christian
To apply my communication, sales, and marketing skills to provide exceptional customer service, foster growth, and enhance client satisfaction through relationship-building, and problem-solving.
- Role
- Independent Customer Service Representative at Arise Virtual Solutions Limited
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Latoya D Christian
As a passionate professional with experience in customer service, sales, marketing, and…
Experience
Independent Customer Service Representative
Arise Virtual Solutions Limited
Apr 2021 — Present · FL, US
Provide high-quality customer service via phone, email, chat, or other communication platforms.Handle inquiries related to products, services, billing, and technical issues in a timely and professional manner.Troubleshoot customer problems and provide effective resolutions in alignment with company policies.Maintain up-to-date knowledge of each assigned company’s products, services, and procedures.Escalate complex issues to the appropriate department or supervisor as needed.Accurately document customer interactions and maintain records for future reference.Meet or exceed performance metrics, including customer satisfaction, response time, and resolution rates.Consistently meet or exceed sales and customer service performance metrics, including customer satisfaction, response time, resolution rates, and revenue targets.
Education
William Paterson University of New Jersey
Bachelor in Humanities and Social Science, English, Minor Communications
2011 — 2012
Berkeley College
Master of Business Administration (M.B.A.), Business Administration and Management, General
2015 — 2017
DeVry University
Associate of Arts and Sciences - AAS, Health Information/Medical Records Technology/Technician
Berkeley College
Bachelor of Science (B.S.), Legal Studies, General
2013 — 2014
DeVry University
Associate of Science - AS, Health Information/Medical Records Technology/Technician
Skills
- Public Speaking
- Evernote
- Written Communication
- Non-Profits
- Types 50 Wpm
- Photography
- Couriers
- Document Drafting
- Clerical Skills
- Notary Public of New Jersey
- Public Relations
- Communication
- Lotus Notes
- Microsoft Office
- Blogging
- Word Perfect
- Research
- Powerpoint
- Editing
- Creative Writing
- Oral Communication
- Social Networking
- Social Media Marketing
- Press Releases
- Newsletters
- Legal Research
- Microsoft Word
- Legal Writing
- Event Planning
- Social Media
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.